Shared Sense Support
Need help with Shared Sense? We’re here to help.
For help with your account, subscription, app access, or another issue, email us with the email address associated with your Shared Sense account and a brief description of the problem.
Subscriptions
If you purchased a Shared Sense subscription through Apple, you can restore purchases from the Family subscription area in the app.
Apple subscriptions are managed through your Apple ID subscription settings. Deleting your Shared Sense account does not cancel an Apple subscription.
Common questions
How do I restore my purchase?
Open Shared Sense, go to the Family subscription area, and choose Restore Purchases.
How do I manage or cancel my subscription?
Manage App Store subscriptions through your Apple ID subscription settings.
How do I report a problem?
Email support@measuredmargins.com with a short description of what happened. A screenshot can be helpful when relevant.
Helpful links
Shared Sense is provided by Measured Margins LLC.